Frequently Asked Questions

A virtual assistant (VA) is a professional who works from home to assist business owners with administrative, marketing, project management, creative, and technical tasks, providing cost-effective benefits. It’s very easy to get started! Request your free 30-Minute consultation.

Hiring a virtual assistant offers cost-effective benefits, including an experienced professional working from home only when you need them to, eliminating the need for a rented office, expensive equipment, insurance, taxes, and other employee costs. Click here to get started.

We offer support services like data entry, document management, and graphic design, catering to client needs at various rates, ensuring customer satisfaction through tailored service packages. Book now to discuss what works best for your needs.

Anchored Virtual Assisting’s owner has prior experience working in the healthcare sector, which makes her cognizant of the importance of confidentiality for any business. Thus, we offer a legally binding NDA (non-disclosure agreement) to each client. You can trust us to safeguard your information as per the highest HIPAA and privacy regulations. Your data will not be revealed to anyone who is not involved in your projects or tasks, and even then, only to the extent required to complete those duties. We always treat privacy and confidentiality concerns with the utmost regard.

Yes, of course! Since we work remotely, we specialize in working with clients in different time zones and therefore offer flexible meeting times outside of our normal business hours, with prior notice.

Anchored Virtual Assisting provides ongoing, hourly, and project-based support services at varying rates, currently starting at $20 per hour, catering to our clients’ varied needs for timely and high-quality completion. For more in-depth descriptions book your complimentary consultation call today to discuss pricing for your specific needs.

We offer flexible packages and an hourly rate to meet your needs, each with a one-year usable period. With payment made in advance, you can be sure there will be no lapses in service or misunderstandings in the billing process. A statement of how we used your time and what time is remaining will be sent out each month. We will notify you when your time is running low, allowing you to replenish your account as needed. Any unused time will expire after one year, and we will notify you of any remaining time to help you decide how to use it.

Anchored Virtual Assisting doesn’t believe in charging you for time we are not working on your projects or tasks and do not start on any work until payment is received. Therefore, we use Toggl Track to count the hours we use on your projects and tasks. Every month, you will receive a statement showing how we used your time and what time you have remaining.

We accept Stripe and PayPal, however we are flexible and will work with you on payment methods. Just understand we do not start work on any projects or tasks until payment is made.

Our priority is meeting project deadlines, despite varying complexity and urgency levels. We strive to improve efficiency and productivity, providing high-quality work within a typical 36-48-hour turnaround. We work with clients to discuss complexity and feasibility, ensuring realistic completion dates. Let’s work together! Book your complimentary consultation now!

We use various communication tools like email, telephone, Zoom, and Slack to communicate with our clients. We do our best to cater to your preferred communication style to help ease the apprehension that often accompanies outsourcing and delegating your tasks and projects.

Getting started is as easy as requesting your complimentary 30-minute consultation call or using our contact form. We will contact you within one business day to discuss your needs and answer any questions. We look forward to talking with you.